Will children enjoy the museum?
Yes, our scavenger hunt is a fun way for children to explore the museum and to learn all about cheese.
Do I receive a discount with my Museum Card?
Yes. Admission to the Cheese Museum is free for holders of a Dutch Museum Card.
Do I receive a discount with my Alkmaarpas?
Yes. Admission to the Cheese Museum is free for holders of an Alkmaarpas.
How can I contact you?
You can contact us by telephone, by e-mail or on Facebook.
Can I visit the museum in my wheelchair?
We want everyone to have the opportunity to visit our museum and there are facilities for users of wheelchairs and motorised strollers.
- - There is a lift up to the museum in the VVV shop.
- - There is a toilet for disabled persons.
- - There is a wheelchair lift in the museum’s cinema.
Can you eat or drink in the Cheese Museum?
To keep the museum clean and tidy, we do not allow food and drink inside. You can of course visit one of the pleasant pavement cafés on Waagplein for a drink or a bite to eat after your visit.
Can I bring my dog with me?
No, dogs are not allowed in the museum.
Can I pay with a cash card in the museum?
Yes, you can use your cash card for contactless payments or payments with your PIN code. We do not accept credit cards.
Can you smoke in the Cheese Museum?
No, smoking is not permitted anywhere in the museum.
Do you have security?
Yes, security is important to us and we have therefore installed camera surveillance in the Cheese Museum.
How long does a visit to the Cheese Museum take?
On average, visitors spend between 30 and 90 minutes visiting the museum.
Do you have lockers to store my valuables?
Yes, there are lockers in the Cheese Museum where you can store your personal items free of charge.
I have a complaint. What can I do?
Please let us know what your complaint is, so that we can find a solution together.