Frequently asked questions
When can I visit the cheese museum?
Both business days and during the weekends the cheese museum is open for visitors. We do close on Sundays and certain holidays.View all openings hoursCan groups visit the museum as well?
Yes, we welcome groups and even offer guided tours. We do ask you reserve your group visit in advance.To contact formHow do I get into contact with the cheese museum?
Please feel free to use any of the contact options at our contact page
.I need more information for a school report. Can you help me?
Yes, on our website we offer a lot of information about cheese, Alkmaar, cows, and the cheese markets. Please feel free to browse around.Am I allowed to bring food and/or drinks?
No, to keep the museum clean and neat we do not allow food or drinks on the premises (see house rules). Before or after your visit we invite you to enjoy a drink or bite to eat at one of the terraces at the Waag square (see package deals).Am I allowed to bring my dog?
No, dogs are not allowed at the cheese museum. View house rulesIs smoking allowed at the Kaasmuseum?
No, our premises are smoke-free. View house rulesHow do you keep the museum safe?
We have camera surveillance in place. View house rulesHow long does a visit last?
On average, visitors spend about 1,5 to 2 hours at the museum.Is the museum any fun for kids?
Yes, please read more information under Education and youthI want somewhere to keep my valuables. Can you help me?
Yes, the cheese museum provides free lockers.Can I find the cheese museum on social media?
Yes, you can! Check out our facebook
page or find reviews on Tripadvisor
.I loved the cheese museum! How can I leave a review?
We are always happy to hear from you! Reviews can be published on facebook
.I have a complaint. What can I do?
Please contact us with any feedback or complaints. Contact page